Privacy Policy

At Artistry and design by AW, we value your privacy and are committed to protecting the personal information you share with us. This privacy policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our store.

Contact information.

1. information we collect 

To fulfill your order, you must provide us with certain information, such as:

• contact information: your name, email address, and phone number.

• payment and shipping information: your billing address and shipping address.

• personalized content: digital photos or images you provide for cartooning. 

• order details: information regarding the specific products you are purchasing (mugs, tote bag, T-shirt, etc.).

2. How we use your information

We use the information we collect to:

• fulfill orders: process payments, arranged for shipping and provide you with invoices and or /order confirmations.

• personalization: use the photos you provided to create your custom artwork.

• Communication: communicate with you regarding, questions about your design, or customer service needs.

• Marketing (optional): if you opt in, we may send you updates about new product lines, such as our “forever flowers” or seasonal promotions.

Image, quality and production requirements

to ensure the highest quality for your personalized products, please note the following requirements for submitted photos:

•  Image Clarity: customers are responsible for providing high resolution, clear, and well – lit images for the “cartooning” process.

• Service Delays:

• Additional Fees:

3. information sharing and disclosure

we share your personal information with third parties only as necessary to provide our services. For example:

   • Service providers: we use trusted third parties to  perform functions such as payment process( e.g., USPS, UPS).

   • Compliance with Laws: we made it disclose your information if required to do so by law or in response to valid request by public authorities.

4. Data retention

We retain your personal information only for as long as necessary to provide you with our services and as described in our privacy policy. However, we may also be required to retain this information to comply with legal and regulatory, obligations, to resolve disputes, and to enforce agreement.

Note: Customer photos are typically deleted after the production of the custom item is complete unless, otherwise requested.

5. Your Rights

You have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. 

6. Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email or by mail using the details provided below:

Artistry & Design by AW

Shop@aadbyawgift.com

Park City, Illinois